Challenge
Tripura’s Directorate of Employment & Manpower Planning faced a daunting task: conducting one of the state’s largest public sector recruitment drives through the Joint Recruitment Board of Tripura (JRBT) to fill thousands of Group C and Group D vacancies. The mission was to deliver a fast, fair, and secure recruitment process for over 600,000 candidates across a geographically dispersed and infrastructure-light region.
Key challenges included:
Scale & Volume: 6 lakh+ applicants, hundreds of centers, and tight deadlines.
Logistical Complexity & Infrastructure Gaps: Many exam centers in remote and semi-urban areas with access to limited digital infrastructure.
Transparency Needs: Preventing malpractice, ensuring secure evaluation and grievance redressal.
Time Pressure: With no room for delays, operations had to be seamless across pre-exam logistics, real-time monitoring, and post-exam evaluation.
The government needed a reliable technology partner capable of executing a recruitment process of this scale while adhering to the highest standards of data security, transparency, and operational efficiency.
Solution
Raminfo was selected as the end-to-end implementation partner responsible for the entire recruitment lifecycle, from application to results. Drawing on its legacy in e-governance and large-scale public technology programs, Raminfo delivered a turnkey solution under stringent timelines and governance controls.
Key components of Raminfo’s solution included:
Seamless Digital Onboarding: o Custom online portal for registrations, fee payments, admit card generation & candidate support.
o Handled 6 lakh+ applications with 24/7 availability and data integrity.
Statewide Exam Infrastructure:
o Established secure, tech-enabled centers across the state.
o Deployed trained invigilators, supervisors, biometric systems & backup power.
o Installed secure storage systems to ensure safe handling of question papers and answer sheets.
Security & Monitoring:
o Multi-layer encryption, secure transport, and mobile surveillance.
o Central control room enabled real-time visibility and rapid response.
Evaluation & Result Processing:
o Automated OMR scanning, digital evaluation, and error-free result computation.
o Aligned with JRBT norms and ensured accuracy and fairness.
Grievance & Coordination Framework:
o Helpdesk for applicant queries and issue resolution.
o Tight coordination with JRBT, police, and district officials for smooth operations.
Impact
The project was widely recognized as a landmark success in Tripura’s administrative history, setting a new benchmark for transparent and citizen-friendly recruitment in the region.
∙ Over 600,000 candidates successfully registered and appeared for the exams without technical or operational disruptions.
Zero exam cancellations or major grievances reported, reflecting robust planning and flawless on ground execution.
Improved trust and public perception in the government recruitment process due to the transparent digital framework.
Demonstrated the potential for technology-enabled transformation of government recruitment even in remote, infrastructure-light regions.
Enabled JRBT to make timely appointments across Group C and D roles— improving service delivery and strengthening governance at the grassroots level
Raminfo’s collaboration with the Joint Recruitment Board of Tripura redefined what’s possible in government recruitment at scale. By combining secure digital infrastructure, operational excellence, and a commitment to transparency, Raminfo delivered a trusted, end-to-end solution that impacted over half a million citizens.
As more states seek to modernize their recruitment and public service delivery systems, Raminfo continues to stand as a partner of choice in building secure, scalable, and impactful digital governance platforms.
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