We help governments deliver quality citizen services with a focus on efficiency


Transforming the delivery of citizen services

Governments have traditionally lagged business in leveraging the power of technology. Our pioneering work for governments in the late nineties has turned this scenario on its head. By working closely with the forward-thinking government of Andhra Pradesh, we pioneered the rollout of public services with a powerful IT backbone. Titled eSeva, our work on this project became model for other states to emulate. We have since helped several governments transform citizen services delivery.

RAMINFO brings over 25 years of rich experience in implementing eGovernance projects for several state and national governments. We engage with governments in various execution models such as Design—Build (DB), Build—Own—Operate—Transfer (BOOT) and Operations and Maintenance Contracts (OMC). We help governments offer Government-to-Government (G2G), Government-to-Business (G2B), Government-to-Citizen (G2C) and Government-to-Employee (G2E) solutions.

Governments everywhere are trying to simplify service delivery. They want to provide a better experience for citizens and reduce bureaucratic inefficiency. In a country like India with a huge administrative sprawl, it becomes more important to leverage technology to offer transparent and responsive public services to 1.3 billion citizens. This requires an IT partner that can embrace complexity and build solutions that can scale to meet high demand.

At RAMINFO, we work with governments in a consultative manner to help them cut costs, improve delivery efficiency, reduce leakage and expand the revenue base. Our eGovernance Centre of Excellence (CoE) brings together experienced professionals who have led targeted transformation programmes for several governments. Our trusted service delivery frameworks help organisations derive intended benefits from their technology investments.

As the leading provider of eGovernance solutions, we have a stellar track record in helping government departments, public-sector companies, defence organisations and security Establishments improve their operational excellence. Several awards stand testimony to our expertise: Namma Bangalore Award 2013, The Manthan Award, CSI—Nihilent eGovernance Award and recognition from Dr. Manmohan Singh, the Former Prime Minister of India.